Some of the actions companies can take throughout the recruitment, hiring and promotion processes include:

• Rewriting job descriptions to focus on the skills needed to succeed in the job.
• Reviewing existing assessment tools and adopting new standard interview processes to screen candidates to determine the level of skills required to perform the job.
• Developing and publishing transparent job advancement pathways for their current workforce that can be navigated by meeting specific training milestones and skill acquisitions.
• Creating and using training modules that teach employees new skills needed to meet job advancement milestones. Training can be delivered through on-the-job experience (e.g., mentorships and apprenticeships), online learning platforms and/or partnerships with external education and training providers.
• Recognizing and rewarding employees who complete credentials or certifications valued by the company.