Company Actions

Some of the actions companies can take throughout the recruitment, hiring and promotion processes include:

  • Rewriting job descriptions to focus on the skills needed to succeed in the job.
  • Reviewing existing assessment tools and adopting new standard interview processes to screen candidates to determine the level of skills required to perform the job.
  • Developing and publishing transparent job advancement pathways for their current workforce that can be navigated by meeting specific training milestones and skill acquisitions.
  • Creating and using training modules that teach employees new skills needed to meet job advancement milestones. Training can be delivered through on-the-job experience (e.g., mentorships and apprenticeships), online learning platforms and/or partnerships with external education and training providers.
  • Recognizing and rewarding employees who complete credentials or certifications valued by the company.

CEO Perspectives

Doug McMillon, President & CEO, Walmart

Mary Barra, Chair & CEO, General Motors

Guiding Principles

The following principles guide the initiative, and companies recognize:

  • Skills are as important as degrees or similar previously fixed requirements in hiring and promotion decisions.
  • Hiring practices should create opportunities for individuals from a wide array of backgrounds.
  • Employers should send clear demand signals regarding the skills needed in their workforce.
  • Upskilling and continuous learning are vital to helping employees obtain the experiences, skills, or certifications needed for professional growth.
  • Partnerships with relevant stakeholders are critical to building a skills-first approach that works for all.

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A Guide to Improving Recruitment, Retention, Advancement and Equity

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