Business Roundtable, SHRM Foundation Release Case Study on How Delta Air Lines’ People-First Approach Transformed Its Workforce Mental Health Strategy

Washington - Business Roundtable and the SHRM Foundation today released the fourth and final in a series of case studies detailing how large U.S. employers are addressing employee mental health and well-being.

The case study explores how Delta Air Lines’ people-first approach transformed its workforce mental health strategy. The success of Delta’s mental health efforts is underpinned by three key pillars:

• Determining the mental health value proposition;
• Assembling the right team; and
• Extending the team for greater impact.

“Delta’s founder believed that if we invest in our people, they will take great care of our customers. That is part of what we call the virtuous circle at Delta,” said Dr. Henry Ting, SVP and Chief Health & Wellness Officer at Delta. “In this case, by making meaningful investments in our people — like helping them get the mental health care they need — we help them to live and work better.”

Click here for the full case study.

Background

The Roundtable, SHRM, the SHRM Foundation and Stand Together launched the case study series earlier this year during Mental Health Awareness Month. The case study series is a part of the Roundtable’s Mental Health Initiative, a CEO-led effort to promote and support employee mental health. This series is also part of Stand Together’s broader effort to highlight innovative employer practices that build cultures of mental health and well-being — creating environments where people are empowered to reach their potential, contribute meaningfully and find fulfilling work.

The series also includes:

• Hilton: “Body, Mind, and Spirit: Hilton’s Comprehensive, Data-Driven Approach to Workforce Mental Health and Well-Being for All”
• Kiewit: “A Force for Good: How Kiewit Built a More Resilient Workforce Through Partnerships And Everyday Conversations”
• International Paper: “‘It’s Okay Not To Be Okay’: How Understanding Its Culture and Context Helped International Paper Shape Its Mental Health Strategy”