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Driving Innovation In the Health Care Marketplace:

A CEO Report

Pfizer Inc

Good health is vital to all, and finding sustainable solutions to the most pressing health care challenges of our world cannot wait. That’s why we at Pfizer are committed to applying science and our global resources to improve health and well-being at every stage of life. 

As an innovative leader in health care, Pfizer believes it is essential to provide our colleagues and their families with the resources to get healthy and stay healthy as they prepare to Get Old. 

To that end, Pfizer introduced Healthy Pfizer, a comprehensive health-improvement program, which includes onsite medical clinics, physical therapy clinics and fitness centers. The program objectives are to improve colleague health, increase the level of presenteeism at work, reduce absenteeism and manage health care costs. 

The foundation of the Healthy Pfizer program is based on the principles of prevention and risk reduction. Engagement is the driver behind a successful program. Our program includes a robust communication plan, senior management support and the appropriate colleague incentives. Through these initiatives, Pfizer achieved 83% program participation. We saw a decrease in identified risk factors, resulting in a ROI of $2.61 savings for each dollar spent. 

To build upon these services, the Pfizer Benefits team launched an innovative program called e-Visit that provides colleagues and their dependents with online access to a certified physician 24 hours a day, 365 days a year. The member can receive diagnosis and treatment for a variety of nonemergency conditions via phone or web-based video. 

When a colleague is absent due to illness, injury or pregnancy they may be eligible to receive benefits under Pfizer’s Short Term Disability program. Through active case management, colleagues receive appropriate care and the necessary time to recover from their disability. Through benchmarking in 2013, it was determined that Pfizer’s length of time out on disability was 1.4 weeks less than industry standard. 

Pfizer is also concerned about preventative health services that we can make available to our colleagues and family members. Colleagues diagnosed with pneumonia can result in healthcare expenses and sick day absences of greater than $20,000 per person. Pfizer recognizes the importance of workplace vaccinations. In 2013, we administered Prevnar 13 to over 1,700 colleagues. Additionally, we also administered over 7,800 influenza vaccines. 

Pfizer believes that as we celebrate the 10 year anniversary of the Healthy Pfizer Program, we will expand our healthcare partnership with colleagues. One of our core imperatives is creating an OWNIT culture throughout the organization. As part of the culture, we challenge colleagues every day to take a proactive approach to owning their own health. 


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BRT companies provide health coverage to more than 40 million Americans. We help American workers and their families remain healthy, receive quality treatment when necessary and achieve better health outcomes. The private-sector innovations in the insurance marketplace that enable us to provide these services to our employees and their families serve as models for public programs — but additional reforms are necessary.

This report highlights the innovations we have made and the public policy changes we believe would drive value by promoting health and improving outcomes.